What Information We Gather and Why
When you create an account, we collect the details you submit — name, email address, phone number, and the payment method you choose, whether that is DANA, OVO, or GoPay. Each time you make a deposit or request a withdrawal, our system logs the transaction reference,
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wallet ID, and timestamp so we can verify and process it accurately. We also gather device data — the browser type, operating system, and session identifiers your phone or desktop sends when you connect — to keep your login secure and flag unusual access. Usage data,
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such as which pages you open and how long a session runs, helps us improve the mobile experience so the lobby loads cleanly on your next visit. We do not sell your personal data to third parties. Data is shared only with the payment processors that
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handle DANA, OVO, and GoPay transactions, and with identity-verification services where local law requires it. Retention periods follow applicable law; when data is no longer needed for its stated purpose, we delete or anonymise it. Our platform is available where local law permits, and data handling
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practices comply with the applicable legal framework for eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.